Building loyalty with Low Balance Suite

With between 10% and 15% of mobile users in emerging markets having a low or zero balance, mobile operators are keen to keep users on their network - knowing that a customer with a low or no balance is more likely to churn. Telemune's Low Balance Suite enables operators to extend a helping hand to customers and build loyalty into the long-term. 

Telemune has deployed Low Balance Suite for a number of operators across Africa. Pay4Me in particular has prooved popular with end users and indications from the market are that Low Balance Suite will significantly reduce attrition rates and prompt users to recharge their accounts more frequently.